{"id":10072,"date":"2024-02-02T11:39:25","date_gmt":"2024-02-02T11:39:25","guid":{"rendered":"https:\/\/belgiumdiamond.petpetshopi.shop\/?page_id=10072"},"modified":"2026-01-18T09:26:05","modified_gmt":"2026-01-18T08:26:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/belgiumdiamonds.be\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10072\" class=\"elementor elementor-10072\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-855e7b8 e-flex e-con-boxed e-con e-parent\" data-id=\"855e7b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e046c02 elementor-widget elementor-widget-wd_text_block\" data-id=\"e046c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_vertical_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;highlighted_vertical_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Have questions? Our comprehensive FAQ page is designed to provide you with quick answers to common inquiries. If you don\u2019t find what you\u2019re looking for or have additional questions, please don\u2019t hesitate to\u00a0<a href=\"https:\/\/belgiumdiamonds.be\/de\/contact-us\/\" data-type=\"page\" data-id=\"9628\">contact us<\/a>. We\u2019re here to help and ensure your experience with us is seamless and satisfying.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b7e2339 e-flex e-con-boxed e-con e-parent\" data-id=\"b7e2339\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d031053 e-con-full e-flex e-con e-child\" data-id=\"d031053\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-256d3c4 elementor-widget elementor-widget-wd_accordion\" data-id=\"256d3c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWas sind die Allgemeinen Gesch\u00e4ftsbedingungen f\u00fcr die Nutzung der Website BelgiumDiamonds.be?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Die\u00a0<a href=\"https:\/\/belgiumdiamonds.be\/de\/abrechnungsbedingungen\/\" data-type=\"page\" data-id=\"9617\">Abrechnungsbedingungen<\/a>\u00a0Sie k\u00f6nnen sie auf der Website finden und indem Sie sie verwenden, erkl\u00e4ren Sie sich damit einverstanden, diese zu beachten.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKann ich meine Schmuckk\u00e4ufe zur\u00fcckgeben oder stornieren?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Ja, Sie k\u00f6nnen das. F\u00fcr Schmuckartikel gilt eine 14-t\u00e4gige R\u00fcckgabe- und Stornierungsfrist, jedoch k\u00f6nnen bestimmte Geb\u00fchren anfallen.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWas passiert, wenn ein Artikel, den ich bestellt habe, nicht verf\u00fcgbar ist?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Sie k\u00f6nnen ein Ersatzprodukt angeboten bekommen, und wenn Sie dies nicht akzeptieren, erhalten Sie eine vollst\u00e4ndige R\u00fcckerstattung der Zahlung.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c84c955 e-con-full e-flex e-con e-child\" data-id=\"c84c955\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0187b26 elementor-widget elementor-widget-wd_accordion\" data-id=\"0187b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tGibt es eine R\u00fcckgabe-Richtlinie f\u00fcr lose Diamanten?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Ja, es gibt eine 14-t\u00e4gige Stornierungs- und R\u00fcckgabefrist f\u00fcr lose Diamanten, wobei spezifische Geb\u00fchren angegeben werden.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tKann ich meine eigenen Schmuckst\u00fccke individuell gestalten?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Ja, das ist m\u00f6glich. F\u00fcr Sonderbestellungen oder ma\u00dfgefertigte Produkte wird eine Anzahlung von 35% \u20ac erhoben, die nicht erstattungsf\u00e4hig ist, falls die Bestellung storniert wird.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWas beinhaltet die Garantie nach der Lieferung?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Bei Herstellungsfehlern besteht eine Garantie nach der Lieferung mit einer Frist von 14 Tagen. Dar\u00fcber hinaus wird ein einmaliger Umtausch und eine Reinigung angeboten. Das Unternehmen \u00fcbernimmt jedoch keine Verantwortung f\u00fcr verlorene Edelsteine und empfiehlt, Ihre Schmuckst\u00fccke zu versichern.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Have questions? Our comprehensive FAQ page is designed to provide you with quick answers to common inquiries. If you don\u2019t<\/p>","protected":false},"author":244474332,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10072","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/pages\/10072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/users\/244474332"}],"replies":[{"embeddable":true,"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/comments?post=10072"}],"version-history":[{"count":1,"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/pages\/10072\/revisions"}],"predecessor-version":[{"id":32660,"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/pages\/10072\/revisions\/32660"}],"wp:attachment":[{"href":"https:\/\/belgiumdiamonds.be\/de\/wp-json\/wp\/v2\/media?parent=10072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}