{"id":10072,"date":"2024-02-02T11:39:25","date_gmt":"2024-02-02T11:39:25","guid":{"rendered":"https:\/\/belgiumdiamond.petpetshopi.shop\/?page_id=10072"},"modified":"2026-01-18T09:26:05","modified_gmt":"2026-01-18T08:26:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/belgiumdiamonds.be\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Have questions? Our comprehensive FAQ page is designed to provide you with quick answers to common inquiries. If you don\u2019t find what you\u2019re looking for or have additional questions, please don\u2019t hesitate to\u00a0contact us<\/a>. We\u2019re here to help and ensure your experience with us is seamless and satisfying.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat are the Terms and Conditions for using the BelgiumDiamonds.be website?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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The\u00a0Terms and Conditions<\/a>\u00a0can be found on the website, and by using it, you agree to abide by them.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan I return or cancel my jewelry purchase?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Yes, you can. There is a 14-day cancellation and return policy for jewelry items, but certain fees may apply.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat happens if an item I ordered is not available?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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You may be offered a replacement item, and if you don\u2019t accept it, you will receive a full payment refund.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tIs there a return policy for loose diamonds?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Yes, there is a 14-day cancellation and return policy for loose diamonds, with specific fees mentioned.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan I custom design my own jewelery?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Yes, it\u2019s posible, a 35% deposit is charged for special orders or custom-designed products, which is non-refundable if the order is canceled.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat is the post-delivery warranty policy?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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There is a post-delivery warranty in case of manufacturing defects, with a 14-day inspection period. Additionally, a one-time resizing and cleaning service is offered. However, the company does not take responsibility for lost gemstones and recommends insuring your jewel.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Have questions? Our comprehensive FAQ page is designed to provide you with quick answers to common inquiries. If you don\u2019t<\/p>\n","protected":false},"author":244474332,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10072","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/pages\/10072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/users\/244474332"}],"replies":[{"embeddable":true,"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/comments?post=10072"}],"version-history":[{"count":1,"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/pages\/10072\/revisions"}],"predecessor-version":[{"id":32660,"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/pages\/10072\/revisions\/32660"}],"wp:attachment":[{"href":"https:\/\/belgiumdiamonds.be\/en\/wp-json\/wp\/v2\/media?parent=10072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}